Current Order Status Update

May 16, 2025

No Backorders or Delays!

We are pleased to inform our customers that we are currently operating with no backorders or shipping delays.

Shipping Timeframes:

•  Most orders ship the next business day
• All Orders: Will Be Shipped Maximum 2-3 business days after order placement during peak times.

Current Order Status:

• New Orders: All orders placed today (May 16, 2025) and beyond will ship within 1-3 business day/s of the date order placed.
• Existing Backorders: All orders placed prior to May 16, 2025 will be shipped on May 19 and May 20, 2025.

We appreciate your patience during this period and thank you for your continued support.

Important Note for Peak Periods:

During times when we process bulk orders from police departments, military branches, government agencies, or universities, shipping may take the full 2-3 business days.

Rest assured that during these busy periods, we maintain our strict first-in, first-out shipping policy. All orders—regardless of size—are shipped in chronological sequence from oldest to newest.

We appreciate your business and remain committed to fulfilling your orders promptly and efficiently.

We will adjust live here instantly if we get any news of any changes.

Important Notes:

• All orders ship in sequence from oldest to newest. More recent orders may ship 1-3 business days after the "begin shipping" date as we work through the queue.
• We occasionally receive bulk orders from police, military, government agencies, and universities, which may extend processing times to 2-3 business days.
• We never compromise on our quality control checks to ensure you receive the best possible product.

Contacting Us:

• Please check this page first for status updates - we update it within minutes of receiving new information. 
• Please refrain from calling or emailing for status checks, as this diverts our team from assembly and shipping operations.
• For questions other than order status, we're happy to assist via email or phone.

Thank you for your patience and understanding. We appreciate your business!

WHAT IS YOUR RETURN POLICY FOR NEW PRODUCTS?

ARmA15 stands behind the quality of everything we sell and hope you’re happy with your purchase.  Our products are fully warranted against defects and workmanship with a lifetime guarantee.

If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price.

If you find a newly purchased ARmA15 product unsatisfactory for any reason we will accept it back within 30 days of date received (via tracking) for a refund minus a 10% restocking fee, or exchange for another item(s).  Items returned must be in like new condition. However, in either case, return and/or redeliver shipping costs are the customers’ responsibility.  Shipping amounts wont be refunded.

WHAT IF I HAVE A DEFECTIVE PRODUCT?

If you ever experience an issue with a ARmA15 product at any time, please contact us directly and we’ll do everything reasonable to help you. 

HOW DO I MAKE A RETURN?

To make a return, please take the following steps:

• BEFORE returning any products please contact us first to receive an RMA number (Return Merchandise Authorization) and prominently write it on the outside of the package.  Packages will not be accepted without an RMA.
• Include a note containing your name, shipping address, phone number and email, and reason for the return (including, if applicable, information about the firearm and usage environment for defective returns). Please include a copy of the receipt if possible as well.
• Must be Returned (Delivered) within 30 Days of the time you Received (Via Tracking) for refund minus 10% restock fee.  
  
• Wrap the item with quality padding and place in an appropriate box for shipping.  We recommend insuring your shipment and obtaining tracking information in case the package is lost in transit.  If return is damaged due to shipping carrier you must file with your shipping insurance company to collect on insurance claim.  We can not return/refund products that are not in like new resalable condition.
  
• Packages must be returned prepaid- we do not accept COD packages. All refunds will be applied to the credit card used for the original purchase. You should allow one to two billing cycles for the refund to appear on your statement.
  

Refund or changes before shipment?

• If an incomplete/incorrect address was given by mistake we can make an address change prior to shipment.  Please contact via email with name, full correct address including city state and zip.  Where we can copy and paste to ensure no errors or typos on our end. 

• Should you need to cancel an order before it is shipped you will be refunded the amount minus 4% which is a fee from our credit card processor.  The 4% is charged to us when any sale is made and when a return is done our credit card processor doesn't refund us the 4% we are still charged it. 
  

Email is often easiest.  If we miss your call always send us an email. Most of the time we can respond to Emails within minutes.   

We will answer sales/install questions via phone and other questions. It's easiest via email often times we are in the shop where its difficult to take a call due to noise and will direct you to shoot us an email if it is something that requires us to use the computer such as status checks, address changes, etc.  

1. We expect all orders to go out in 3 business days after your order.   
2. Automated Tracking info is emailed instantly when we print the shipping label, it goes to email provided and also check spam/bulk folder.
3. Longer than 3 business days? In the rare unexpected event something happens and it takes longer than the 3 business days check our "backorder" page.  Phone/email status checks pulls us away from welding,manufacturing, QC checks, assembly, shipping so we post everything directly on "backorder" page for all to see instantly. It is far faster & easier for you and us.  The minute anything changes we update the "backorder" page.  This is rare we dont expect it but sometimes it happens and you deserve to know whats going on.
   
4. Emails us please if you ever need any help with : Install, tech support, orders etc.  We are always happy to help.  If its a status check for any reason always check spam and then our backorder page.  Thanks! 
   

https://arma15.com/backorder

  See our install video's online before attempting to install to make the install process straight forward all posted on our youtube channel. Install videos located on home page, the most complete list of videos is actually on our youtube channel please subscribe it is the biggest way to keep you up to date of new products, installs or just remember where the install video is for when you wish to install your ARma15.

Please tell your friends about us. If you would like to learn a little bit more about us see "About us" Page.  If something doesnt turn out right please let us know by contacting us and we will fix it.  Thanks for supporting US manufacturing & Small businesses! 

Our beginning started off with firearms training so please stay subscribe to us on social media & newsletter so you can be informed when our new articles with pictures & our youtube videos come out with DIY gun projects, Training Concepts, Drills and things every AR-15 owner should appreciate.  Its our way to give back.  No fees.  No spam. Just good content a few times a month. 

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ARMa15 is the first dual spring loaded, automatic opening AR-15 locking device for secure storage and transport of any AR15 Rifle. Instead of building just another locking box for a firearm we thought outside the box and designed the ARmA15 from the ground up build specifically for the AR15.